Warranty & Support
Protect your investment, insure your HPC viability, trust TMGcore with the Warranty and Support for your data center.
Full Scope Infrastructure Warranty & Support for our Customers
As part of the TMGcore Warranty & Support program we offer customer centric options to insure every organization has been considered. Our program consists of OTTO OnCall, OTTO Rapid Response Team, the Preventative Maintenance Program, and Out of Warranty Support.
Warranty & Support Services
Preventative & Predictive Maintenance
Our maintenance program guarantees the solution function and viability for the term of the warranty. The TMGcore maintenance program consists of scheduled preventative and predictive maintenance.
TMGcore's team of committed specialists monitors and supports the overall operation of the TMGcore HPC Platform.
All components of the customer's workloads are remotely monitored around the clock, and any issues are identified and escalated until they are fixed.